What's included in your stay and what costs extra
Included with your stay: access to the Grand Atrium and public areas, complimentary fitness center use, lobby/restaurant Wi‑Fi, daily Afternoon Tea (pay-per-service), and standard housekeeping. Extra charges commonly applied: in-room Wi‑Fi (surcharge), valet parking, a nightly resort fee, spa treatments, cooked-to-order breakfast, pet fee, and event or meeting rentals.
In this guide
- Room basics: what’s standard in every room
- Included services and complimentary facilities
- Common extra charges to expect
- The Spa and wellness: what’s included vs. paid
- Dining and drinks: what’s covered and what costs extra
- Events, meeting rooms and wedding services
- Accessibility, policies and extras to check before arrival
Room basics: what’s standard in every room
All guest rooms and suites include standard housekeeping, on-site support from a 24-hour front desk, and access to public hotel spaces such as the Grand Atrium and restaurants. Exact in-room amenities (mini‑bar, coffee maker, bath toiletries) vary by room type and should be confirmed at booking.
Room types range from Classic Room, City View and Signature Room, City View up to suites such as Grand Suite, 1 Bedroom, Smoking, City View and Presidential Suite, 1 Bedroom, City View. Children 18 and younger stay free when using existing bedding in the parent or guardian’s room.
- Check-in: 4:00 PM; check-out: 11:00 AM (ID and credit card required at arrival).
- Room categories include: Room, City View; Signature Room, City View; Classic Room, City View; Executive Room, City View; and multiple named suites.
- Top-of-house renovations noted on upper floors (Top of the Brown rooms on the 8th and 9th floors).
| Room example | Bed options |
|---|---|
| Room, City View | 1 King Bed or 2 Queen Beds |
| Classic Room, City View | 1 Queen Bed |
| Signature Room, City View | 1 King Bed or 2 Queen Beds |
Included services and complimentary facilities
Complimentary access is provided to the hotel’s on-site fitness center (cardio machines and free weights). Wi‑Fi is free in the lobby and restaurants; housekeeping and 24-hour front desk service are included.
The hotel does not have a swimming pool. Guests can use the Grand Atrium seating and public lounges without extra charge; Afternoon Tea is a hotel offering but is a paid dining experience rather than a complimentary amenity.
- Complimentary fitness center (cardio machines, free weights).
- Free Wi‑Fi in lobby and restaurants; in-room Wi‑Fi carries a nightly surcharge unless waived for eligible rewards members.
- Access to the Grand Atrium and public lounges.
| Facility | Included? |
|---|---|
| Fitness center | Yes (complimentary) |
| Lobby/restaurant Wi‑Fi | Yes (complimentary) |
| In-room Wi‑Fi | Usually extra (surcharge) |
Common extra charges to expect
Several predictable fees are commonly applied to reservations at The Brown Palace Hotel and Spa, including valet parking, a nightly resort fee, and in-room Wi‑Fi charges. Cooked-to-order breakfast, spa treatments, specialty dining, and event rentals are charged separately.
Some fees (resort fee amount, late check-out charges) have been reported and may change; reconfirm the current totals with the hotel before you book.
- $66 per day — valet parking (in-and-out privileges; no self-parking option).
- Mandatory resort fee (reported at approximately $34.73 per night; confirm current amount).
- In-room Wi‑Fi surcharge (about $14.95/night has been cited; complimentary for some loyalty members).
- Cooked-to-order breakfast carries a surcharge rather than being included in room rates.
- $125 non-refundable fee per stay for dogs (max 50 lb, up to 2 pets per room); service animals exempt.
| Item | Typical cost / note |
|---|---|
| Valet parking | $66 per day (valet-only) |
| Pet fee (dogs) | $125 non-refundable per stay (max 2 pets, 50 lb limit) |
| In-room Wi‑Fi | Surcharge (approx. $14.95/night reported) |
The Spa and wellness: what’s included vs. paid
The Spa at The Brown Palace includes shared facility access such as separate ladies’ and gentlemen’s relaxation areas, steam rooms, lockers and lounges; entry to those public spa areas may be included for spa guests but treatments are paid services.
Spa treatments (massage, facials, body treatments, manicures/pedicures) and private-couple suites are chargeable by treatment. Spa hours and offerings are published and should be reserved in advance.
- Spa facilities: six treatment rooms, private couple’s suite, separate men’s/women’s steam rooms and relaxation areas.
- Signature treatments include the Brown Palace Signature Massage and Brown Palace Signature Facial; other services (hot stone, prenatal, wraps, scrubs, salon services) are extra.
- Spa hours: Sun–Wed 10:00 AM–5:00 PM; Thu–Sat 9:00 AM–8:00 PM (confirm at time of booking).
| Spa item | Included with room? |
|---|---|
| Use of shared spa relaxation lounges/steam rooms | Access typically part of spa visit; not part of standard room inclusions |
| Treatments (massage, facial, salon) | Paid services — reserve and pay separately |
| Private couple's suite | Available for booking (extra) |
Dining and drinks: what’s covered and what costs extra
The Brown Palace is not an all-inclusive property: meals, drinks and tea service are charged to your folio or billed separately. The hotel offers several paid dining venues (Ship Tavern, Palace Arms, Churchill Bar, The Grand Atrium, Brown Palace Coffee & Tea Co.).
Some dining experiences have specific hours and dress codes; Afternoon Tea and specialty dining (prix fixe menus at Palace Arms) are paid and may require reservations.
- Ship Tavern: lunch & dinner (hours vary; piano entertainment Fri–Sat evenings).
- Palace Arms: French‑inspired prix fixe dinner (Tue–Sat evenings; shirt/slacks dress code).
- The Grand Atrium: Afternoon Tea (paid service) and cocktail service; live music in evenings/weekends.
- Brown Palace Coffee & Tea Co.: paid coffee and pastries in the morning.
| Venue | Typical charge type |
|---|---|
| Afternoon Tea (Grand Atrium) | Paid, per person |
| Ship Tavern / Palace Arms / Churchill Bar | Paid à la carte dining and drinks |
| Coffee & Tea Co. | Paid café purchases |
Events, meeting rooms and wedding services
Event spaces and private meeting rooms are available to rent and are charged separately. Capacities and room sizes vary (examples: Grand Ballroom ~5,800 sq ft; Central City ~2,150 sq ft; Onyx Room ~1,425 sq ft).
Weddings and private events typically include separate fees for room rental, catering, and event services; wedding packages and per-person pricing have been described in public listings but should be confirmed with the hotel’s events team.
- Grand Ballroom: ~5,800 sq ft — banquet/theater capacities reported up to several hundred guests.
- Onyx Room and Central City: smaller historic rooms with specific capacity charts (consult events team for exact setup and pricing).
- Catering, room rental, audiovisual, and service staff are additional costs for private events.
| Event room | Square footage / typical capacity |
|---|---|
| Grand Ballroom | ~5,800 sq ft / up to ~400 (banquet/reception) |
| Central City | ~2,150 sq ft / wedding capacity ~80–140 |
| Onyx Room | ~1,425 sq ft / wedding capacity ~75–125 |
Accessibility, policies and extras to check before arrival
The hotel lists accessibility features including Braille/raised signage, wheelchair-accessible paths to elevators and public washrooms, and accessible fitness facilities. Accessible valet parking is available for vehicles outfitted for drivers who use wheelchairs.
Other useful policy notes: the primary guest checking in must be at least 21; cash and major credit cards are accepted; the hotel does not provide airport transfers and does not have a pool. Confirm any late check-out fees or construction notices before arrival.
- Minimum check-in age: 21 (children of all ages are welcome with an adult).
- Accessible features: accessible washrooms, elevators with wider doors, and accessible fitness center.
- No airport transfer service offered by the hotel; parking is valet-only.
| Policy / facility | Note |
|---|---|
| Minimum check-in age | 21 for the primary guest |
| Children | 18 & under stay free using existing bedding |
| Pool | The property does not have a swimming pool |
